Our Services

Connect to Support

Setup Your Device

Install Printer Driver

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How to Connect to Support?

  • Navigate to the ‘Connect to Support’ option in the Services section above.
  • On the following page, fill out the form on the left by entering your Name, Email, and the Message detailing your queries.
  • Once completed, click on the ‘Submit’ button. (If you don’t see the Submit option, place your cursor in the message box and scroll down.)
  • You’ll receive a confirmation message stating, ‘Your message was sent successfully!’
  • Our support team will reach out to you promptly to assist you.

Setup Your Device

  1. Select the ‘Setup Your Device’ option from the Services section above.
  2. On the next page, you’ll see a list of printer types, including Deskjet, Officejet, and Laserjet. Click on the type of printer you own.
  3. After selecting your printer, a new tab will open prompting you to enter your Email Address. Provide the email and click ‘Next’.
  4. On the following page, choose your Country Code and enter your Contact Number.
  5. A confirmation box will appear stating, ‘A ticket has been generated. Kindly wait for a technician to call you.’
    • You can also choose the ‘Request a Callback’ or ‘Chat Now’ option for immediate assistance.

 

What Is a Printer Driver?

A printer driver is an essential software component that enables printers to understand and process data from your computer. It translates digital information into a format the printer can read. Without a printer driver, your printer cannot function. You can easily download the required printer driver from the manufacturer’s official website.

How to Download and Install a Printer Driver

 

Step-by-Step Guide to Download and Install Printer Drivers

Access the Official Website

  • Open a web browser and visit the printer manufacturer’s official website.

Select ‘Support & Drivers’

  • Navigate to the ‘Support & Drivers’ section.
  • Click on ‘Drivers & Software’ option.

Choose Your Printer Category

  • Select ‘Printing and Multifunction’ under the product category field.

Enter Printer Details

  • Enter your printer’s model number.
  • Alternatively, choose it from the drop-down menu.

Download the Driver

  • Click ‘Download Drivers & Software.’
  • Select your operating system (OS).
  • Press ‘Download’ to begin.

Save and Install the Printer Driver

Save the File

  • Choose the destination for the file by clicking ‘Save’ and then ‘Browse.’
  • Confirm your selection with ‘Save.’

Install the Driver

  • Double-click the downloaded file to start the installation.
  • Approve the installation if prompted by selecting ‘OK.’

Follow the Installation Wizard

  • Click ‘Next’ to continue through the steps.
  • Agree to the default installation location.

Choose Installation Type

  • Opt for Recommended Installation to install all components.
  • Alternatively, choose Custom Installation to select specific features.

Complete the Installation

  • Click ‘Install’ to finalize the process.
  • Press ‘Finish’ to complete the setup.

Your printer driver is now installed, and the printer is ready to use!