HP printers are widely used for their efficiency and reliability, but sometimes users face issues with printer drivers not working correctly. If your HP printer is not responding or showing errors, the problem could be related to driver issues. In this guide, 123.hp.com/setup, we’ll walk you through the troubleshooting steps to fix HP printer driver problems.
Common Issues with HP Printer Drivers
Before diving into the answers, allow to check some of the most common HP printer driver problems:
- Printer not detected by the computer
- Print jobs getting stuck in the queue
- Printer displaying offline status
- Error messages related to drivers
- Slow or unresponsive printing
Step-by-Step Troubleshooting Guide
1. Restart Your Printer and Computer
Sometimes, an easy restart can solve driver troubles. Turn off your printer, unplug it from the power supply, and restart your PC. After a few minutes, turn the printer back on and check if the problem persists.
2. Check Printer Connections
Ensure that your printer is well connected to the laptop via USB or Wi-Fi. If using a wrong and low connection, try switching to an exclusive USB port. If you use Wi-Fi, ensure your printer and pc are related to the same network.
3. Update HP Printer Drivers
Outdated drivers can cause compatibility issues. To update your HP printer drivers:
- Open Device Manager (Press Win + X and select Device Manager).
- Locate Print Queues or Printers.
- Right-click on your HP printer and select Update driver.
- Choose Search automatically to update motive force software and follow with the commands.
- Alternatively, visit the HP Support internet site and download the brand new driver for your printer version.
4. Reinstall HP Printer Drivers
If updating doesn’t work, try reinstalling the drivers:
- Open Control Panel > Devices and Printers.
- Right-click on your HP printer and choose the Remove tool.
- Go to Device Manager and uninstall the printer drivers.
- Restart your laptop and reinstall the modern-day drivers from the HP website or
123.hp.com/setup.
5. Run HP Print and Scan Doctor
HP offers the best troubleshooting tool called HP Print and Scan Document. Download and run this tool from the HP guide website to diagnose and fasten printer-related problems robotically.
6. Set HP Printer as Default
If your printer isn’t responding, setting it because the default printer can assist:
- Open Control Panel > Devices and Printers.
- Right-click on your HP printer and select Set as default printer.
7. Check Windows Print Spooler Service
The Print Spooler service manages print jobs. If it stops running, your printer may not work:
- Press Win + R, type services.msc, and press Enter.
- Find Print Spooler in the list.
- Right-click and select Restart.
9. Disable Firewall or Antivirus Temporarily
Security software can sometimes block printer communication. Try temporarily disabling your firewall or antivirus and check if the printer works. If it does, add the printer as an exception in your security settings.
10. Contact HP Support
If none of the above steps work, contact HP Support for further assistance. They can provide advanced troubleshooting and potential hardware diagnostics.
Conclusion
HP printer driver issues can be frustrating, but with 123.hp.com/setup troubleshooting steps, you can get your printer working smoothly again. Keeping your drivers updated and checking for common connection issues can prevent future problems. If all else fails, HP’s support team is always there to help!
Need more tech tips? Stay tuned for more troubleshooting guides and solutions!